Payment Policy

Customers complete card authorization inside the secure checkout flow presented for the order.

Authorization and billing details

An order starts processing only after authorization succeeds. Enter billing information accurately. A payment provider or card issuer may approve, decline, review, place a temporary authorization hold, or request additional verification.

Payment information and failures

Do not send full card numbers, security codes, or account passwords to our support channel. For a decline or unresolved hold, the issuing bank can often provide the most direct explanation. Currency and final charges are shown in checkout before submission.

Refunds

An approved refund is initiated to the original payment method within 10 calendar days; posting by the bank or card provider may take longer. For payment assistance, use Contact Us.